Volchok Consulting, Inc.

Web Portal: Users can submit incidents via the web portal and see the status of their existing incidents
Asset Tracking: Keep track your assets and assign them to users
Preview Pane: Allows you to look &#8220;into&#8221; Incidents and Problems without reloading the page
Email Portal: Users can submit incidents via email
Attachments: Incidents can now have attachments
Tech Email Updates: emails can now be sent to assigned Techs via MAX and recorded in the Incident history
Report Templates: Reports can now be saved and loaded with a single click

Technology Expertise™

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Nice Little Neighborhood Mac Shop

Volchok Consulting is proud to announce the opening of our retail store: Mike’s Tech Shop, located in the heart of Chelsea in Manhattan. The store offers warranty and out-of-warranty Apple® Authorized Service, all Macs, iPads, iPods and related peripherals.

120 West 20th Street (btw. 6th & 7th Ave) Map »
(212) 924-MIKE [6453]

Open Mon. – Fri. 9am–7pm, Sat. 10am–6pm, Sun. 12am–6pm

Apple Authorized Sales & Service

120 West 20th Street
New York, NY 10011
(212) 777-7433